Meet the Staff at Koons Mercedes-Benz of Catonsville

Mark Started in the Car Business in 2012 and moved to various positions from New Car Manager to Used Car Manager to General Sales Manager. He is the newly appointed General Manager and is looking forward to taking great care of our guests. Outside of the dealership he has 4 kids and his wife Ally, at home. He loves coaching baseball and being the best leader/Dad, he can be. "I look forward to seeing you all around the dealership and if I can be of any assistance please do not hesitate to reach out."

Kierra has spent her entire career working in the automotive industry. Her passion for organization and structure has fueled her journey within the "behind the scenes" setting of the car business. Kierra enjoys spending time with family and friends.

Marianne joined our Mercedes-Benz team in 2018 and brings over 30 years of experience in customer service and account management, with a strong focus on client relationships and customer care.

Mohamed has been a part of the Mercedes-Benz of Catonsville team for 8 years. He enjoys building strong customer relationships and speaks Arabic.

Javad has been in the automotive industry, both sales and sales management since 1984. He is well versed in the car business and his straightforwardness has led him to be a successful sales consultant. Javad enjoys traveling in his spare time.

Ken manages Sprinter truck sales for Mercedes-Benz of Catonsville. He enjoys spending his time giving back to the community and being an advocate for several charitable organizations.

Tiger, started at Mercedes-Benz of Catonsville in Sept 2019. He brings a passion for the Mercedes-Benz brand and enjoys welcoming customers to the Mercedes-Benz family. A native Washingtonian, Tiger is an avid sports fan, rooting for the home teams. He enjoys time with his wife, Luzi, and their three children.

I have 17 years of experience in the car industry, and I am a military veteran. I take pride in, and I am passionate about my product and making my customers very happy. I love to meet and exceed expectations and create a wonderful experience for my customers.

Car Specialist for 2 years. Love to helping people and have been in the customer service business for 15 years. I am patient and very knowledgeable about my product and also love helping others. Team player.

One of my key qualities is patience and a calm approach. I feel great joy when meeting any new customer. My goal is not just to sell you a car, but to provide the highest level of service that meets your refined taste.

Lonny Baxter is an experienced automotive sales professional from Silver Spring, Maryland, with a career in the industry dating back to October 2018. Prior to entering sales, Lonny was a dedicated athlete, playing collegiate basketball at the University of Maryland, part of the program that won the 2002 NCAA Championship. He went on to play professional basketball both in the NBA and overseas, gaining valuable experience in discipline, teamwork, and performance under pressure. Today, Lonny brings that same competitive drive and people-first mindset to his work with customers. He is passionate about building genuine relationships and takes pride in turning first-time clients into lifelong connections, treating every customer like family.

Robert has been in the automotive industry for several years working as a service advisor. His expertise for the maintenance of Mercedes-Benz vehicles led him to become a Service Director. He enjoys spending time with his wife and children.

Paola has been with Mercedes Benz since 2016. She enjoys the automotive industry and has held several positions within the dealership. She enjoys going out with her friends and spending time with family. She is fluent in Spanish.

Stan joined Mercedes Benz of Catonsville in 2018. He has been in the automotive industry since 2006. He has a background working with several other brands and enjoys assisting customers with not only their service needs but paying particular attention to helping the customer understand their vehicle.

Andre has worked in the automotive industry as a service advisor for several years. His love for cars and knowledge of vehicle technology has allowed him a fulfilling career as a service writer. Andre gets great satisfaction out of ensuring that his customers' servicing needs are carefully and properly looked after.

Jackie's love for cars led her to becoming a service advisor for Mercedes-Benz of Catonsville. She enjoys spending time with her family.

Chris has been in the automotive industry for well over 19 years with an array of experience such as Auto Mechanics, Auto Body & Mangement. His wealth of knowledge and experience makes him a great asset to our team. He started with Mercedes-Benz in 2021.