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Warranty & Maintenance

Your Mercedes-Benz Van is the benchmark for quality in commercial vehicles. By following a routine maintenance schedule at an authorized Mercedes-Benz service center, you can keep it performing at its peak for years to come. To make sure that you and your vehicle have a productive relationship, we back the Sprinter with some of the most comprehensive warranties in the business.

Diesel Engine Limited Warranty

5-year/100,000-mile warranty

Coverage for turbo diesel engines for five years or 100,000 miles, whichever comes first. Diesel-equipped, heavy-duty vehicles also carry a diesel emission warranty.

Limited Outer-Body Warranty

5-year/100,000-mile warranty

Protection for the outer, finish-painted, metal panels against corrosion and perforation for five years or 100,000 miles, whichever comes first. All panels are covered for three years regardless of mileage.

Basic Limited Warranty

3-year/36,000-mile warranty

Basic coverage for three years or 36,000 miles, whichever comes first. Excludes normal maintenance and wear items.

Sprinter Extended Limited Warranty

At Mercedes-Benz, we know how damaging vehicle downtime can be to your business. While your Mercedes-Benz warranty is due to expire soon, you can continue to protect one of your most valuable investments with our Extended Limited Warranty (ELW). With various options to choose from, a Mercedes-Benz Sprinter ELW offers your business no-hassle convenience. But more importantly, you'll enjoy peace of mind knowing it's from Mercedes-Benz.

The Mercedes-Benz Sprinter ELW offers several attractive features:

1 year

up to 75,000 miles

2 year

up to 125,000 miles

3 year

up to 150,000 miles

4 year

up to 175,000 miles

  • No deductibles or cumbersome claims processing
  • No approvals required prior to repairs
  • Repairs by factory-trained technicians utilizing high-tech diagnostic equipment
  • Repairs completed with Genuine Mercedes-Benz Parts
  • No risk to you; may be cancelled any time prior to the New Vehicle Limited Warranty expiration for a full refund

Download Warranty & Maintenance Brochure for Sprinter

Metris Extended Limited Warranty

At Mercedes-Benz, we know how damaging vehicle downtime can be to your business. While your Mercedes-Benz warranty is due to expire soon, you can continue to protect one of your most valuable investments with our Extended Limited Warranty (ELW). With various options to choose from, a Mercedes-Benz Metris ELW offers your business no-hassle convenience. But more importantly, you'll enjoy peace of mind knowing it's from Mercedes-Benz.

The Mercedes-Benz Metris ELW offers several attractive features:

1 year

up to 75,000 miles

2 year

up to 90,000 miles

3 year

up to 105,000 miles

4 year

up to 120,000 miles

  • No deductibles or cumbersome claims processing
  • No approvals required prior to repairs
  • Repairs by factory-trained technicians utilizing high-tech diagnostic equipment
  • Repairs completed with Genuine Mercedes-Benz Parts
  • No risk to you; may be cancelled any time prior to the New Vehicle Limited Warranty expiration for a full refund

Download Warranty & Maintenance Brochure for Metris