Connected Car

Mercedes me connect

Access your vehicle from anywhere, and experience all the benefits of ownership with

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The Digital Extension of your Mercedes-Benz

Whether you're starting your engine, getting customer support or simply checking your fuel, Mercedes me connect is here to make life easier.

Overview of Services

Start your engine - anytime, anywhere.

Mercedes me connect lets you prepare for any trip using the Remote Engine Start feature. You can cool down or heat the cabin, so as soon as you step inside, you're completely comfortable and ready to drive.

Remotely lock or unlock your vehicle

Wondering if you remembered to lock your doors? No need to worry, you can use the app to lock or unlock your vehicle at the tap of a button.

Easily locate your vehicle

You can easily see your vehicle's location, whether you're in a crowded parking lot or across the globe.

Get up-to-the-minute vehicle data.

Mercedes me connect provides a quick snapshot of your mileage, fuel level, tire pressure, fluids and more.

Send an address to your vehicle's navigation system.

Jump start your journey by sending the address of your destination straight to your vehicle's navigation system. It will be pulled up as soon as you start the vehicle so you no longer have to enter it manually, and you can easily save it for future use.

The Mercedes me connect App

The Mercedes me connect app gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Engine Start to Vehicle Locator. Download the app today to take full advantage of your Mercedes me connect services.

Available on iOS and Android

In-Vehicle Services

Get the latest updates, in your vehicle and on the go.

With Mercedes me connect, you may never want to exit your Mercedes-Benz.

  • Live Traffic Information
  • Online Map Updates
  • Car-to-X Communication
  • Advanced Speech Recognition and Natural Language Understanding (MBUX)
  • Software Updates
  • In-Car WiFi
  • DisclaimerTuneIn® Radio
  • … and much more!

How to Activate Your Services

Pair your vehicle and activate services right from the app.

The Mercedes me connect app lets you pair your vehicle and activate services like Remote Engine Start, Remote Door Lock & Unlock, Locate Vehicle and more, all on-the-go. Simply scan the QR code in the vehicle's multimedia system, or enter your Vehicle Identification Number in the app to pair your vehicle. Then, touch one button to activate all of your services. If you need assistance, call 1-800-367-6372 or visit your Mercedes-Benz dealer.

In-App Features

Discover all of the features available with Mercedes me connect.

Remote Engine Start

• Start your vehicle’s engine remotely, and automatically heat or cool the cabin to your last climate control setting.

Remote Door Lock & Unlock

• Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.

Remote Retrieval of Vehicle Status

• View the latest data from your vehicle, including mileage, fuel level, tire pressure and more.

Find and Send POI

• Send an address from your phone directly to the navigation system in your car. When you get to your vehicle, you can start navigating right away, or save the address.

Maintenance Management

• Get reminders of upcoming service, and call your local dealer to book a service appointment.

Vehicle Locator

• View the current location of your vehicle on a map using your smartphone.

In-Vehicle Feature List

Discover all of the in-vehicle features.

Navigation Services

Live Traffic Information

  • View live traffic information and optimized route guidance on your vehicle's navigation.

Car-to-X Communication

  • With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions.

Fuel & Charging Stations with Pricing

  • When viewing your navigation, your vehicle will display gas and charging stations on the map with helpful information like prices, fuel type, hours of operation and more.

Online Map Updates

  • Install the latest maps to your vehicle's navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit.

Weather Overlay

  • Have the option to view location-specific weather and temperatures within your navigation map.

Assistance & Support

Maintenance Management

  • Easily view when your next service is coming up
  • Advanced Speech Recognition and Natural Language Understanding (MBUX)
  • For certain vehicles, Online Voice Control allows you to speak to your car and have it speak back.


  • With any vehicle, wear and tear is bound to happen. Be notified if your car is in need of servicing or a certain part needs to be inspected.

Accident Recovery

  • If you're ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.

Breakdown Management

  • In the event of a breakdown, your vehicle data and position will be relayed to the Roadside Assistance Center for immediate assistance.

Remote Vehicle Diagnostics

  • Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.

Software Updates

  • Get the latest software installed over the air, so your vehicle is optimized with the most current information from Mercedes-Benz.

Emergency Call Services

  • Automatically receive help from an emergency response agent if you're involved in an accident, or place a call manually by pressing the SOS button in your vehicle.

Information Call and me Call ServicesDisclaimer

  • For general or Mercedes me connect-related questions, contact a Mercedes-Benz agent using the in-vehicle call button.


WiFi Hotspot

  • Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet.

TuneIn® Radio

  • Access TuneIn® radio using your vehicle's multi media system to surf between 70,000 live radio stations from around the globe. Search by artist or song, and explore categories like music genres, talk radio, sports and more.

How Can We Help?

  1. Koons Mercedes-Benz of Catonsville

    6631 Baltimore National Pike
    Baltimore, MD 21228

    • Sales: 410-788-7744
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Get in Touch

  • Contact our Sales Department at: 410-788-7744
  • Monday9:00am - 8:00pm
  • Tuesday9:00am - 8:00pm
  • Wednesday9:00am - 8:00pm
  • Thursday9:00am - 8:00pm
  • Friday9:00am - 8:00pm
  • Saturday9:00am - 6:00pm
  • SundayClosed